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Chévereh Privacy Policy

Effective Date: June 25, 2024

At Chévereh, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our products created with AI help.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

  • Register on our website: This may include your name, email address, username, password, and other account-related information.

  • Place an order: This includes your name, email address, shipping address, billing address, payment details (such as credit card information), and order-specific details.

  • Subscribe to our newsletter: Typically, this includes your name and email address.

  • Contact our customer support: Any information you provide when seeking help or support, such as your contact details and the nature of your inquiry or issue.

  • Participate in surveys, promotions, or contests: This can include responses to survey questions, promotional entries, and contest submissions.

Additionally, we may automatically collect certain information when you interact with our website. This includes your IP address, browser type, device information, pages visited, and the time and date of your visit. We may also collect information from third-party sources, such as social media platforms, if you choose to link your account or interact with us through those platforms.

 

2. How We Use Your Information

We use your personal information to:

  • Process your orders and manage your account.

  • Respond to your inquiries and provide customer support.

  • Improve our services and enhance your user experience.

  • Send you promotional materials and updates about new products and special offers, but only if you have opted in to receive such communications.

  • Conduct surveys and market research to better understand our customers' needs and preferences.

 

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure networks and is only accessible by a limited number of authorized personnel who have special access rights to such systems. We use encryption, firewalls, and other security technologies to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the Internet or electronic storage is 100% secure, and we encourage you to take precautions to protect your personal information.

 

4. Sharing Your Information

Chévereh does not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill your order (e.g., sharing your address with our shipping partners). We may also share your information with service providers who assist us in operating our website, conducting our business, or serving our customers, so long as those parties agree to keep this information confidential.

 

5. Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or have any questions about our privacy practices, please contact us at info@cheverehpr.com. You can also manage your communication preferences and opt out of receiving promotional emails by following the unsubscribe instructions included in such emails.

 

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your personal information is no longer needed, we will securely delete or anonymize it.

 

7. International Data Transfers

If you are accessing our services from outside the country where our servers are located, your personal information may be transferred to, stored, and processed in a country other than your own. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

 

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

 

9. Changes to Our Privacy Policy

Chévereh reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website and updating the policy's effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

10. Third-Party Services and Links

Our website is hosted on Wix.com, which provides us with the online platform to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. For more information on how Wix.com handles your personal information, please refer to Wix.com’s Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at info@cheverehpr.com.

By using our website and services, you consent to the terms of this Privacy Policy. Thank you for trusting Chévereh with your personal information.

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